ftwhd wrote:
On Mon, 28 Jul 2008 14:37:15 -0700, "Zyp" wrote:

KAubert (Air-Care) wrote:
On Jul 25, 2:38 pm, wrote:
Evidently Goodman sells lemon air conditioning. Do yourself and your
customers a favor and don't ever buy a Goodman or Amana product.

Hi all.

With Goodman being the hands down low price leader; Goodman has been
the #1 choice here on the coast especially since Katrina. You see
them on million $ plus homes.

I have to love them because we get a great deal of service calls
because of them. They are very simple to work on as you all know.

But I do prefer to work on them when they have been installed by
others.

As for us installing them; we were forced to after the storm due to
the low price. But we don't anymore. Payne with their package
pricing is about the same price. Depending on tonage Payne can be
lower in price.

Any brand can and will have problems but the one thing that keeps us
from installing Goodman anymore is poor warranty parts availability.
Especially coils. We have had several occasions where we had to wait
up to 12 weeks for a warranty coil. On each occasion we called all
the local distributors and there was not a coil to be had in the
country. I have to assume that they batch their factory for
efficiency and this causes the supply disruptions. If anyone knows
some secret that I don't know to help us get coils quicker, I am all
ears.

Bye now:







I have a unit that is 4 years old. I've already replaced the
condenser coils. The compressor sounds like hell, and I had to put a
hard-start cap on it.

And now the evaporator coils need to be replaced. My AC has been down
for a week. First, Goodman told the service guys that they didn't
make the coils anymore. Then they came up with a replacement which
they said would be there overnight. Then when the service guys went
to pick it up, they said they didn't have any in stock.

So now I have in Florida heat without air conditioning for another
week until Goodman finds a replacement coil and sends it here.
Why don't you just 'fix' the coil. It's copper. It's relatively easy to
remove, pressurize, locate, repair, and reinstall, dehydrate, and charge.

There are no repairmen anymore. Just replacermen.

Actually at the cost of on site labor, Many times replacement is
actually cheaper. Also replacement can also contain other components
that could created a callback. Even if the original component is not
the problem, it still makes the client suspicious that you should have
also found the new problem the first time around. I don't recommend just
doing replacement on everything, but I do think logical analysis of what
to repair and what to replace is important to both the business and the
customer. Too many kludge jobs create lost business.


Just recently I had to fix a CARRIER 48SS package unit, and an older Day &
Night. [Leaking evaporators.] What I find funny is I haven't had to fix
any Goodman's but, SUMMIT, ASPEN have been popular and RHEEM's seem to be
top on the list last year for leaks.