"Lowell Holmes" wrote:


I'vehad Verizon for three years and each year the service
determinates and the technicians in India can only follow the
script. They have told me things I know are not true, for instance,
one said that Internet Explorer had to be running for Outlook
Express to run. I have major connectivity problems.


Believe it or not I've had good luck with both Verizon and M/S tech
service from India.

Gave both on line access to puter to resolve problems.

Neither one of those guys were robots, they definitely had their act
together.

They took control, made changes, and solved problem(s).

It was a pleasure.


--
Lew Hodgett
Box 2302
Whittier, CA, 90610-2302
E-Mail: