"Zyp" wrote in message
news:6IGdnWupGs_ijvXVnZ2dnUVZ_sLinZ2d@championbroa dband.com...
RicodJour wrote:
On Jun 29, 9:29 am, "Noon-Air" wrote:

Don't get me wrong, I like the work, it just ****es me off that
there are so many who don't have a clue and either hose it up
themselves, or get hosed by the lowest bidder. *Most* of my
customers don't know what it takes or what it costs to run a
business, they only know that when I ease their pain, they are
comfortable..in a lot of cases, with new customers, they are
comfortable in their homes for the first time.

That's the same in any contracting business, right? There are plenty
of people in many walks of life who share the pain. No point in
getting ****ed off about it.

Of course, on the flip side, there are plenty of people who run
businesses who think other people that run businesses don't know what
they're doing. I personally like educating people. It's half of the
fun of selling. When you're talking to someone who is a bit dubious
at the start, it's a kick to see the little light come on in their
eyes when you've taken the time to explain things to them, and you
know you've made a sale. People that don't enjoy selling and
explaining should hire someone who does.

R

Is that like the home-owner who called us to come out and perform a tune
up. [First time customer who received a recommendation to call us by the
local utility.] After pressure and temperature analysis, I explained her
system was overcharged and we'd be happy to correct it at 'no additional
charge.' She *declined* to have us remove the excess which is fine by me.
[Two years ago, a service company -(which is no longer in business) had
added refrigerant to her system on a complaint of insufficient cooling.]
I explained the consequences of leaving the system overcharge. Upon
signing the bill, [where I noted that there would likely be an increase of
20% energy use by having her system run in an overcharge state] she
"thought" the utility company was going to 'change' her kWh rate based on
what I wrote. ???? I made every attempt to explain that no, the rate the
utility company charges won't change, it's just she was using 20% more
electricity than needed. She still didn't get it.

Was she blonde also??