"Art" wrote in message
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wrote in message
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Sam Goldwasser wrote:


I have been a member in good standing with eBay since 1999. As readers
of Sam's Laser FAQ are probably aware, I have acquired a large number of
lasers and related items on eBay, most at bargain basement prices. All
in
all I have been very satisfied with the eBay experience. Until now.

For a blow-by-blow saga of what I'm experiencing now, please go to

http://repairfaq.cis.upenn.edu/Misc/ebayhorror1.htm

I will be updating this as it plays out. I expect the outcome to be
satisfactory, but the route it's taking is like one of those nightmares
where you're trapped on a 15 dimensional mobius strip.

Comments welcome!

A Stockholder, and Merchant, Loses Confidence in eBay
http://seekingalpha.com/article/8135...idence-in-ebay
(Small eBay seller had his account (with over 400 positive feedbacks)
suspended because of one negative feedback.)

A new test case of the DMCA--this time over an eBay auction
http://news.cnet.com/8301-10787_3-9949976-60.html
(Totally bogus accusation against eBay seller -- eBay suspends him.)

And all my friends wonder why I highly recommend not doing ANY business
via or with E-Bay!!
Seen and heard too many horror stories that eventually cost many people a
lot of money and confidence.


On the whole, up until now, I don't honestly believe that there has been any
real problem with e-Bay or its user community. I know many people who have
been both buying and selling regularly on there from the start, who have had
no problems at all. I have bought quite a lot of stuff over the years, and I
have had one problem with a very slow shipment, and one where a shipment
never arrived at all. Probably a total of about eight quid lost.

If you were to ask anyone about their buying experiences from anywhere, they
would all have a story or two. Just last week, I bought some new kitchen
stuff from a large UK DIY warehouse. Despite going over it with the salesman
several times, the first item off the truck, when it was delivered, was
wrong. It took probably an hour's worth of phone calls and wasted time to
sort this out. As bad or worse than an e-Bay experience ? Not really any
different, I think ...

At the end of the day, e-Bay are a business, and they are not going to
deliberately do anything to **** their customers / users off. The business
has evolved and grown over the years, and anyone who is in business and
understands business, will appreciate that what works when an enterprise is
small, often doesn't when it is bigger. It becomes necessary to alter
business strategies, and there are bound to be things that people have
gotten used to, that they don't like the repalcements for. Sometimes, what
seems like a good idea at the time, doesn't work out, so something else has
to be tried, or even a return to the previous system is called for.
Sometimes, it's down to a change of ownership, or even management. Not all
'managers' are actually qualified to manage. The current changes to payment
methods, and the apparent mismanagement of exemplary users' accounts, may
just be down to some inept department head, who sooner or later, will be
'discovered' ...

In the meantime, I think it is a bit premature to be writing off what has
been - and probably still is - a fundamentally honest and successful
business, because it's currently having a few problems, or is doing
something which you (at the moment) don't agree with.

Arfa