"Marina" wrote in message

"John Jones" wrote in
:



"Marina" wrote in message

"John Jones" wrote in
:



"Marina" wrote in message

"John Jones" wrote in
:

I know this has been discussed here in the past but
have a lot of people
gone with this service since the last time it was
brought up? Have people decided it is good or bad. I
installed it a few days ago and so far everything
went very well and I have no complaints.

Thanks for any replies.




I just got mine in the mail. Had problems trying to
set it up and getting Error 3 proxy error.

Used the MJ live support. Helpful, but couldn't
locate the problem. She told me the ports to use to
allow on my firewall.

Well, the firewall is hard to understand. I disabled
the firewall and MJ works like a charm. I emailed the
firewall people (Sunbelt formerly owned by Kerio) just
now to see how to set it up to allow MJ to connect.

Will let you know how it turns out.

p.s. I tested MJ at work. It's not good because they
have a rotten DSL connection on a network. It's kinda
slow and when I called someone she said it kept
cutting in and out. At home I have cable.
Marina

Are you referring to Windows Firewall? You can allow MJ
through if you add it in Exceptions window. It should
already be configured for MJ application.




No, the windows firewall is disabled. I use a 3rd party
the name I wrote above. I just wrote to Tech support.
Maybe they can test out the MJ and tell me what settings
to use.
Marina

Oh, Ya. Sunbelt. For some reason I was thinking you was
your ISP. Well, good luck. I have tried other firewalls
but went back to Windows firewall. To bad your DSL at
work is to slow. Maybe the network is just to busy to
handle the traffic.

JJ.



A couple emails and a phone call to Sunbelt firewall and
now MJ will work without any firewall blocking. I wasn't
sure where the preferences were on the firewall. He had
me remove some box tics and then allow MJ both In and
Out. So far so good. I called people and they can hear
me. I just called another person and I think he had a
problem, but I'm not sure. I think he uses a cell phone
at his business. There seemed to be a 1 second delay or
else it was sounding low audio for him. Will find out
later. It could be he was just busy being the time of
day and all.
Marina

Good news that you have that working ok now. Maybe you can work on the DSL
problem at work. When I first got Vonage I had to make some adjustments a
few times. I am trying to remember exactly what it was but it had to do with
sound quality. I will look in some of my archived emails for more. I do
remember it was a bandwidth tweak but after a few tries all was well and
that was a few years ago. Maybe you can configure a different port or using
port forwarding might solve it. If I come up with anything I will post back.
You do the same if you find a solution from MJ support.

Good luck.

JJ