"Jamie" t wrote in message
...
Dallas wrote:

"Dave Platt" wrote in message


Just so you can be sure... I'd suggest re-doing the test, with the DSL
modem plugged directly into the demarc connector using a short 6'
cable.


I'd love to but I just don't have the 30' Ethernet cable.

But, I just tested the 30' phone line with a meter and it shows
continuity between all the connector blades and it draws just 2 ohms on
each wire, so it's looks fine. I reconnected the direct connect and am
running on it now. Still no change 1647 download 644 upload.



megabits/second, when the modem is jacked directly into the demarc,
then you *definitely* have line problems that AT&T should fix.



The AT&T guy connected a laptop to his box and ran his tests with that.
He said the line was good.

I keep getting the feeling that the Earthlink software didn't upgrade the
line to 6.0 Mbps.

:-/

Dallas

Look, don't feel bad, I'm being forced higher rates to pay for a speed
that I'm not getting.
Most of the time, I just get above 1 mb, they raised my $rates and told
me that minimum speed is now 5 mb, I still don't get any faster through
put than before and there is no packages for me to get it cheaper..

It's a monopoly and unless a **** load complain, they get away with it.
P.S.
I went through the BS like you, the service tech check the signal in
my area and said "Well, thats the speed", didn't change my bill how ever.

http://webpages.charter.net/jamie_5"


A lot of people in the UK find this when they go over to ADSL broadband on a
BT line. They expect to get 8 meg, and can't understand that unless they are
within about a half a copper mile from the exchange, the chances of getting
this are slim to zero, no matter how much they pay. My broadband service is
provided by a cable company and is rated at 20 meg. It pretty much achieves
this most of the time. The cable operator is able to offer packages at
various speeds, and because the actual speed of the cable backbone is
potentially limitless for all practical purposes, given that the ultimate
limiting factor is how often they upgrade their equipment, they are able to
deliver what the customers are paying for. The speeds are capped by them in
their equipment, so are independant of the actual network.

My service started off life some years back at 1meg when the 'standard' was
56k. It was then upgraded FOC to 3 meg, when they upgraded their equipment.
There have since been free upgrades to 10 meg, and then a while back, 20
meg.

If you do have a problem though, it's the Indian call centre, with accents
that you can't understand. It is of absolutely no use at all to tell them
that you are computer savvy, and fully understand rebooting computers and
modems and routers. They go through all this bull anyway, and you are still
no closer at the end. I once lost all my internet service, and when it had
not come back on after several hours, I called to see if they had any
issues. After going through what was not happening, the guy assured me that
the cable in my house was faulty. In turn I assured him that it wasn't as
the FM radio signal that I have delivered with the internet service, was
exactly the same strength at the tuner, as it always was. There then
followed a long exchange where he insisted that they do not provide FM radio
signals on the network ...

Fortunately, I have a very old friend who works for them, so most of the
time, although I don't like disturbing him at work, if I have a problem, I
just give him a call, and he gets it resolved in minutes, by phoning one of
his mates in the appropriate department. I guess I have been spoiled now
with this level of 'service', so I don't know what I will ever do in the
future when he retires ...

Arfa