Dallas wrote:

I realize this is the electronics.repair group and not a computer group, but
my question is really about wire.

Long story short: I've had 1.5 Mbps DSL for years. I found I could
upgrade to 6.0 Mbps service and did. Earthlink sent me a new modem. New
modem would only get 1.5 Mbps. Two hours on the phone to India and we gave
up and they made a trouble ticket to AT&T to check the line. The AT&T line
guy checked the line to the box on the side of the house and said it was
perfect.

I disconnected the house and plugged in a single 30 foot telephone cord from
the AT&T box directly into the DSL modem. No change, 1.5 Mbps.

Today the guy from India calls and tells me the AT&T guy said the problem
was in the house wires. I said, nope... I disconnected the house and ran a
direct 30 foot wire. He said, "Oh well, the problem could be in that 30
foot wire."

Just a sanity check here before I call them back and start yelling, that's
an absolutely absurd statement isn't it?


Dallas


Did you read the fine print in the agreement with EarthLink?

For that kind of speed you need to have Fiber near by..

Also, these so called High Speed packages many times involves
using special software from them and the question remains!, Are you
really getting 6 Mb ?


http://webpages.charter.net/jamie_5"