I realize this is the electronics.repair group and not a computer group, but
my question is really about wire.

Long story short: I've had 1.5 Mbps DSL for years. I found I could
upgrade to 6.0 Mbps service and did. Earthlink sent me a new modem. New
modem would only get 1.5 Mbps. Two hours on the phone to India and we gave
up and they made a trouble ticket to AT&T to check the line. The AT&T line
guy checked the line to the box on the side of the house and said it was
perfect.

I disconnected the house and plugged in a single 30 foot telephone cord from
the AT&T box directly into the DSL modem. No change, 1.5 Mbps.

Today the guy from India calls and tells me the AT&T guy said the problem
was in the house wires. I said, nope... I disconnected the house and ran a
direct 30 foot wire. He said, "Oh well, the problem could be in that 30
foot wire."

Just a sanity check here before I call them back and start yelling, that's
an absolutely absurd statement isn't it?


Dallas