On Fri, 25 Jul 2003 11:11:09 -0400, "Eric Tonks"
wrote:

I never buy anything at a lumber yard or home center unless I see and touch
it first to see if it meets my needs and is the proper quality -- then I go
and pay for it and pick it up. Prevents such mixups.

With a yard hand I sorted out 15 suitable 5/4 x 4 wester red cedar deck
boards, then went to the order desk to get the paperwork, took the paperwork
to the cashier to pay for them. The order desk had written the SKU for 3/4 x
6 WR Cedar and the cashier couldn't find the correct SKU for the size I
wanted. It took 3 people and about 10 minutes to locate it in their
computer, then I finally could pay for the size I wanted and went back to
the yard to load up my 15 chosen pieces.

This was at a Canadian BORG called Rona, Home Depot's only competition in
Canada.



Take heart, at least they got it right in the end.

Down heah, the wood you'd picked would have either been back in the
stack or loaded on someone else's truck by the time you went to fetch
it.
Cheers,
Fred McClellan
the dash plumber at mindspring dot com