Eric Tonks wrote:

I never buy anything at a lumber yard or home center unless I see and touch
it first to see if it meets my needs and is the proper quality -- then I go
and pay for it and pick it up. Prevents such mixups.

With a yard hand I sorted out 15 suitable 5/4 x 4 wester red cedar deck
boards, then went to the order desk to get the paperwork, took the paperwork
to the cashier to pay for them. The order desk had written the SKU for 3/4 x
6 WR Cedar and the cashier couldn't find the correct SKU for the size I
wanted. It took 3 people and about 10 minutes to locate it in their
computer, then I finally could pay for the size I wanted and went back to
the yard to load up my 15 chosen pieces.

This was at a Canadian BORG called Rona, Home Depot's only competition in
Canada.


Had some genious from Rona deliver me two skids of wood, one was
labelled shed, one was labelled floor, guess which order they unloaded
them in. Shed on top of the floor, on building day we had to move all
of the wood off the top skid, move the skid and reload it all, so that I
could start building the floor.