Martin Pentreath wrote:
Hi Tim,

I'd agree that it's cheaper, and you're more likely to get good
advice, by asking questions in here and then ordering what you want
from Screwfix. Given the low prices in Screwfix, Toolstation and the
like for both trade and "the public" (incidentally, why any business
should make that distinction in its pricing is beyond me), I would
have thought that the only long-term, stay-in-business strategy for
building and plumbers' merchants is to give out very good, friendly
advice, for which most people would happily pay a premium. If they
want to be arsey as well as expensive good riddance to them, I've got
a special relationship with the lady on the Screwfix switchboard!

So agreed. As the plumbers merchants (and so on) already charge a
premium - by not giving a discount on an individual transaction, not
giving as big a discount, not giving a discount on the monthly
cumulative spend, not providing credit facilities, etc. - they
effectively turn away the people who pay the highest prices.

--
Rod

Hypothyroidism is a seriously debilitating condition with an insidious
onset.
Although common it frequently goes undiagnosed.
www.thyromind.info www.thyroiduk.org www.altsupportthyroid.org