On Mar 22, 11:02 am, Steve Kraus
wrote:
Here's Mom's new kitchen faucet:

http://i246.photobucket.com/albums/g...un/faucet1.jpg

It's an American Standard. Existing sink, no change in configuration or
anything. She needs a new backsplash but I digress. I bought the faucet
online and Mom called a plumbing company to install it.

Here's underneath:

http://i246.photobucket.com/albums/g...un/faucet2.jpg

Previously it was copper all the way up. No flexes and perviously there
were no shutoffs. So the new installation included those shutoffs and the
chrome plated lines you see. Quality of the installation workmanship seems
fine.

Is $482.00 a fair price for this install (including the shutoffs and short
bits of tubing)?

Parts and labor are not broken out but the invoice says $336.00 for the
faucet installation and $146.00 for the shutoff valve installation. Was
this fair or did a senior get taken taken to the proverbial cleaners? I am
aware that skilled labor and a truck and shop filled with parts don't come
cheap but it seems outrageous to me but then maybe I am just out of touch.

This is suburban Chicago if it matters.

I think it's a fair price.

You don't deserve any of the normal breaks that a customer gets for
being a long-time customer or having a lot of work to do. Travel time
is the same if he is there for 5 minutes or for 4 hours. Plus there's
probably a PITA surcharge from the sounds of it.

Figure a $100 fee for a service call plus $90/hour for a 4 hour
minimum (including travel) plus parts. Not too bad for a big city.
You're not going to get this done for $50.

Next time, have him supply the faucet and you'll probably get the
whole thing done for the same price.