CJB wrote:
I am having trouble with Everest a contract to replace the
windows
of my flat. They are stone-walling me and refusing to reply to
letters
and emails. This is actually causing a huge amount of stress and
extra
expense. Don't Get Done Get Dom is interested - but I need to get the
windows in a.s.a.p. - but I can't get anyone in Everest to display
any
form of interest whatsoever. They also have £1000 deposit of mine.
There customer serivce is appalling. Also does anyone else out there
have any experience of Everest? I'd be interested to hear how they
got
on. Cheers - Chris B.

You could be suffering as a result of Bowater buying out Everest and
integrating their office systems with Zenith/StayBrite. I've used both
Everest and Zenith and been particularly pleased with service from Everest
and satisfied with Zenith's service.

Harsh recorded delivery letter to Bowater?