On Wed, 05 Mar 2008 00:36:33 GMT, The Medway Handyman wrote:

Presumably it is their suppliers who are letting them down as I don't
suppose Argos pack the individual items.

I don't think so.

At present they probably assume that just replacing a faulty item is
all that is needed to wash the problem away.

They make a big song and dance about that and they do take almost anything
back for a refund/replacemnet without a quibble.

The lady with the monoblock tap recounted the tale of a TV remote she
bought there. One of the 'does it all thingys'. It came with a card so
you could fill in which channel was activated by which button - the card
had already been filled in.

And then just stick a bit of sellotape on the open box and put it back
onto the shelf to be resold. Eventually some punter will buy it and not
bring it back, it's not "British" to complain after all.

I've had similar, obvious customer returns sold as new stock, from DSG
Retail Limited companies (Dixons, Currys, PC World, The Link, PartMaster,
Microwarehouse and probably others). I didn't think that Argos stooped
that low, I shall now check everything in store if the makers seals look
disturbed.

--
Cheers
Dave.