Doc wrote:
I've been thinking of getting DSL. EMBARQ offers what at first glance
seems like a decent deal 19.95/mo but looking at the "fine print" I'm
a bit put off.

-$99 "early termination fee". - So, if you decide the service stinks
and find a better provider, you're obliged to pay them for
approximately the equivalent of 5 months of service to get out of it.
They don't specify what "early" means as far as earlier than what.

But...

-EMBARQ may cancel services or susbstitute similar services at its
sole discretion without notice - How the hell about that. Are they
gonna pay me a $99 early termination fee?

-No minimum level of speed is guaranteed. - How cutting-edge of them
to buck the trend of "quality assurance". And if you decide the
product is no good, not only do you not get a refund, as per above
you're obligated to pay them for months of crappy service you never
received.

-Taxes, fees and surcharges are additional, subject to change without
notice and BASED ON NON-PROMOTIONAL, STANDARD MONTHLY RATE. - So,
they're going to play "let's pretend" and tax you on more than you're
paying.

-Additonal restrictions apply - Well, I'm sure that can only be good
news.

Oh, and they charge 14.95 to ship a modem and a $15 activation fee.

Is this all "normal" as far as such services? Anyone here using
EMBARQ? Thoughts?

Any providers out there that don't have all these kinds of caveats?

If smells bad don't eat it IF YOU HAVE A CHOICE.

AFAIK That price is for 768 or so speed.

As far as how good they are? Ask neighbors because it varies by area.

EMBARQ is pretty poorly rated for a good reason.

Lou