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RBM[_2_] RBM[_2_] is offline
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Default Dealing with contactors' honest mistakes


"Aaron Fude" wrote in message
...
Hi,

What's a good way to approach the situation where the contactor
overlooked something. I understand that a contractor cannot foresee
everything and that some unfortunate things will happen.

In my situation, the contractor put an outlet where it will become
inaccessible after a wall heating unit is mounted. The contractor was
familiar with the unit before the job was started. The wall is now
finished and painted and the whole thing just looks wrong.

It hard for me to imagine that the contractor would be willing to open
a small section the wall up, remove the electrical box and put in
another in a more appropriate place, retape and repaint. What can I do
here? Insist that he does it?

Also, in a situation like this, can the contractor say "well, you
didn't notice it either and you even told me you liked it's location".

Many thanks in advance!

Aaron


If the location was chosen by verbal description, I'd just ask him to
relocate it and pay whatever he bills you. If it was chosen by markings on
an accurate blueprint, he should accept the cost of the mistake
If it was my job. I spend a lot of time understanding exactly what the
customer wants. Some customers are deliberately vague, and I wouldn't touch
those jobs, but an isolated mistake, I would just eat the cost without
question