On Feb 16, 6:55 am, Edward W. Thompson
wrote:
On Fri, 15 Feb 2008 09:28:03 +0000, Andy Hall
wrote:



On 2008-02-15 06:57:58 +0000, Edward W. Thompson
said:

On Thu, 14 Feb 2008 05:02:10 -0800 (PST),
wrote:

On Feb 13, 2:41 am, Edward W. Thompson
wrote:
Just a warning re Cornwall Electricals. TransX their credit card
processor has withdrawn their support for this online vendor due to
non delivery of puchased items and non response to customers. This
online vendor' seems to be very close to fraudulent practices and in
my opinion is best avoided.

my opion is transx are going to be taken to court as this is not true
they didnt withdraw i finished with them

To elaborate on the story, Cornwall Electricals offered to sell me a
Microwave oven at a very fair price. I paid them using a credit card
and they offered to deliver in one week. First 'problem' was the
invoice they sent me itemised a camera as the purchased item. I
corrected them by telephone but did not receive a revised invoice.

Cornwall Electricals, or their contractor (TransX) charged my credit
card immediately ( sharp practice). A week plus a day ( I think) I
visited Cornwall Electricals web site and noted that 'Due to volume of
orders, goods will dispatched two, weeks after order' (or words to
that effect).

I tried to call Cornwall Electricals but they were not answering. I
emailed with a question about when I was to expect delivery and
received a reply saying they were having 'problems' with their credit
card processor and I would be receiving a refund within 72 hours. I
could pay them with cash to receive the items ordered! Alarm bells
began to ring.

To date I have received no refund and they claim the problem lies with
their contractor Transx and not them! Cornwall Electricals don't seem
to understand the basics that they as the 'prime' have total
responsibility for the transaction including any default by their
contractors.

Just be warned, do not give your business to these people. They may
not be dishonest but my experience suggests they are to be avoided. I
suppose it is the old adage when a deal seems to good to be true it
usually is! Caveat empor

I take it that you've lodged a claim with your card company?

Is the amount involved £100? If so, they have joint liability with
the supplier.

Yes. I have spoken to my card company (MBNA) who told me they
would/could do nothing until 30 days has elapsed from the time of the
default. This is despite the parties (Cornwall Electricals and
TransX) agreeing by email that a refund is appropriate. It seems that
as the matter will come to a head before my next credit card bill is
due, I will not be out of pocket (at least I hope so). I understand
from MBNA they have paid TransX so TransX or someone enjoys the
benefit of an interest free loan! Nice if you can get it!

I can only feal sorry for those who are waiting for the money back, it
should be instant as they (transx) take the money quick enough , i
have instruced my lawyer to take approiate action against transx for
slander