On Feb 6, 1:56*pm, "Dave" wrote:
"Bubba" wrote in message

...





On Wed, 6 Feb 2008 06:43:47 -0800 (PST), wrote:

I live in West Chester, Pa., 30 west of Philadelphia. A ARUF018-00A-1
heat pump was installed in my condo about 3 yrs. Ago. I notice that in
the summer if I set the thermostat to a random temperature such as 73
degrees the A/C kicks on and when it reaches 73 degrees the aux heat
kicks on, the compressor kicks on and off every 5 to 10 seconds and
the condenser fan locks out and it seem to go into defrost mode for
about 10 minutes. In the winter the defrost mode does not work at all.
I had the tech service the unit 3 times. The first time he replaced
the thermostat. The second time he added Freon. The third time he
replaced the defrost board and sensor. And after all this it still did
not take care of the problem. Can you help me.

First you need to ask for your money back.
Then you need to find a new service company.
Bubba

I had the same problem with my heat pump that you are having. I had a
Carrier. I took the heat pump out and installed a gas furnace and A/C. If I
would have kept the heat pump it would have ran me in the poor house paying
for the repairs. I wrote Carrier and complained about their ****ty product..
They or the company *that installed it would do nothing to stand behind
their product. *I wouldn't have a heat pump if you gave it to me free and
installed it free! They are nothing but a piece of ****! I am very bitter
about the product. You wouldn't believe me if I told you what I have spent
on repairs on my 3 year old unit. I even had a repair insurance policy on it
which ran me $269 a year plus the deductable. *That alone ought to tell you
how much confidence they have in their product.
The only place a heat pump might be useful would be in South Florida,
Arizona *(Phoenix area south), or Southern Cal.
I don't care what praises other have for a HP.- Hide quoted text -

- Show quoted text -

I live in a condo and the only option I have is a heat pump