On Jan 14, 8:22*pm, "Cubby" wrote:
Hiya Folks,
I purchased a number of tenon cutters from Lee Valley back in Nov. 2002.
Well for whatever reason, I never had a need for the 2" version until the
other night. * As it turns out, it had a mfg defect in it which prevented it
from cutting smoothly. * I shot Lee Valley a note just to let them know and
whether there was something I could do to fix it. * I got an email today
saying they're sending me a new one. * Great customer service!
Cheers,

Great company to buy from. Stories like this are the norm, rather
than the exception, for Lee Valley.