mcp6453 wrote:
Don Bowey wrote:

On 11/24/07 6:49 AM, in article
, "mcp6453"

wrote:

Yesterday, I purchased an Insignia NS-F24TV 24" CRT television from
BestBuy. http://tinyurl.com/2hjzjq While the set is a cheap one, the
user ratings are quite high. After lugging it home and hooking it up, I
discovered a problem. All over-the-air and cable (analog) channels are
in mono.

There is apparently no switch or setting to cause the TV to work in
mono. When I finally go through to India (after 30 minutes on hold
followed by a disconnect and 45 minutes on hold followed by a
disconnect), the genius offered the following suggestions:

1) Call the cable company to see why this TV is in mono while all of the
other TVs in the house are in stereo.

2) Get a cable box with RCA outputs so that I can receive stereo.

Of course I declined in both cases.

There is no cable box. The set is hooked directly to the analog cable.
The TV that this one replaced received all channels in stereo.
Therefore, the problem is not in the delivery of the cable or OTA
signals.

I went through the automatic channel programming routine, and that did
not make a difference. The selector is set for cable, rather than air. I
did not set it to air, since the results would be useless.

Don't all current TVs have to receive stereo audio? The set has dual
audio amplifiers and has two front speakers. There are dual RCA audio
inputs on the side and rear of the TV. The only technical limitation on
receiving stereo audio appears to be the internal stereo decoder.

Thinking that the set was defective, I called BestBuy and asked them to
check the display model to see if it was receiving audio in mono. It
was. However, they have their own internal video distribution signal, so
I don't know if their signal has the same MTSC-encoded signal that is
delivered by analog cable and OTA.

Before I return it for a refund, am I overlooking anything? The reviews
on the BestBuy web site do not mention the problem. A web search did not
reveal this problem with this brand. Needless to say, I am dumbfounded
to find a TV with stereo amplifiers and stereo speakers that does not
deliver stereo in a conventional analog signal.


It is reasonably clear from the set's "technical specifications" that
it is
stereo capable.
Have you gone through the setup menu to see that stereo is enabled? Have
you verified that you are listening to the main audio channel and NOT to,
for example, the secondary audio channel, which is commonly mono?

Have you read the setup guide, or are you a think different (Apple) guy?


It seemed reasonably clear to me, too, that it is a stereo TV. As I
posted, yes, I have been through the setup menu. If there are any
settings or adjustments for audio, I could not find them. The factory
tech support in India was not aware of any. That does not mean that they
do not exist. Neither mono nor SAP is mentioned in the scant manual.

No, I'm not an Apple guy, and yes, I did read the manual completely
before calling India or BestBuy or before posting here. In fact, I even
downloaded the manual from the insignia-products.com web site in case
the manual had been updated since the printing of the version that was
included with the set.

It is certainly possible that I am missing a setup parameter that will
solve the problem. I would very much prefer to solve the problem than to
lug the TV back to BestBuy and have to find another one. The picture is
amazingly good as is the (mono) audio. If this audio problem can be
solved, this TV is a good value. If the audio problem is a design flaw,
this TV is worth purchasing only if the user does not want to watch
analog cable or OTA signals in stereo.
Or, the TV's have design defects and a whole slew of them BestBuy got
their hands on for cheap!

Your problem is "BestBuy"///


--
"I'm never wrong, once i thought i was, but was mistaken"
Real Programmers Do things like this.
http://webpages.charter.net/jamie_5