Frank Boettcher wrote:

On Sat, 24 Nov 2007 10:53:43 -0600, dpb wrote:

Edwin Pawlowski wrote:
...

... How many people are willing to spend $xxx more for brand D
knowing they have superior quality of a machine built by experienced
craftsmen?

Not nearly enough, apparently...


.... snip

I think we may have discussed this before. Did the market demand the
switch or did the corporate hacks just listen to their consultants and
believe their BS about "conversion costs" etc? It was the latter not
the former in my case. The customers for my product left *after* the
move, not before.

There will always be a segment of the market that wants high quality
and is willing to pay a reasonable amount more for that quality. If
they can find it.


... and the Delta tool line was one of those places that people were
willing to pay for that quality.

Now the consultants have been paid, the switch has been made such that
recovery to the pre-change state is most likely nearly impossible, and the
executives are left with a dwindling market in that segment with a high
return rate and higher warranty costs. You know what that means, right?
They are going to have to bring in some highly paid consultants to identify
the problems and get recommendations for turning things around.

--
If you're going to be dumb, you better be tough