Dave Plowman (News) wrote:

It's a *catalogue* sales operation.

And the staff in the Reading branch have always gone out of their way
to assist me whenever I've had similar questions. In fact it's set up
with three tills, a collection point and an info desk next to that.
Just go to the info desk and ask away. If it means going and getting
several items to check, or for you to look at, that's exactly what
they do.

Regards

Mark