Larry Jaques writes:

That's as bad or worse than Crapsman tool warranties, where you have
to nearly cap the manager to get him to exchange a clearly marked
Craftsman tool which bit the dust twice in three days.

Interesting -- I've never had any problem getting a replacement from
Sears, including on tools that I'd basically abused to death (a socket
that had been used with a hammer to drive a friction-fit part into
place comes to mind).