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Larry Jaques Larry Jaques is offline
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Default Wilton vise "Lifetime Warranty"....what it really means.

On Tue, 13 Nov 2007 19:54:35 -0800, with neither quill nor qualm,
quickly quoth:

I broke the main cast iron frame of my Wilton C-3 vise the other day.
In shopping for a replacement, I noticed on the Wilton Tool website
that this vise has a "Lifetime Warranty". I called Wilton to get info
on warranty replacement or repair. The man asked me how old is the
vise....about 15 years, I said. After a moment, I learned that the
"lifetime" of a Wilton vise is 6 years. After 6 years, the "lifetime
warranty" expires.....how can they be comfortable in misleading the
customer?....why not be ethical and advertise a "6 year warranty".
This kind of thing pis_es me off to no end. Is this typical of how
industrial manufacturers operate? I thought I'd feel better after
venting here.....I don't.
waverly


That's as bad or worse than Crapsman tool warranties, where you have
to nearly cap the manager to get him to exchange a clearly marked
Craftsman tool which bit the dust twice in three days.

F searz, F wilton. They'll get absolutely none of my business.

--
Real freedom lies in wildness, not in civilization.
-- Charles Lindbergh