"Andy Hall" wrote in message
...
On 2007-08-14 23:58:09 +0100, "The Medway Handyman"
said:

So, there we were half way through a BBQ, with loads of people waiting
for
food, when the piggin gas cylinder ran out.

Local garage had no stock at all, so off to B&Q. Only place locally
open at
that time in the evening.

They wouldn't exchange the 13kg Maxi Gas Butane cylinder. Had to put
down a
£29:50 deposit on a poxy 5kg cylinder which cost £15!!

Last time I exchanged the 13kg cylinder at the garage (a year ago) cost
me
£14.

Numpty at B&Q claimed that "butane is being phased out".

Is that right? Or just another B&Q rip off?

It doesn't really matter.

They had the product.

You wanted it. Desperately.

This is called a distress purchase.

The details are irrelevant.

Your want of the product was sufficient that you were willing to pay
the price asked because this was less of a problem than disappointing
your guests.

B&Q haven't ripped you off. You chose to buy on their terms because
you wanted the product. more than you were disappointed about the price
paid.

It's pointless worrying about it now because the problem was solved and
presumably your visitors were happy. B&Q helped to make that happen at
a price that you were willing to pay; therefore everybody walked away
happy from the deal. This is the same as saying that you will still
love the girl in the morning but being less sure when the sun rises.



Defending big business at all cost by means of spurious excuses and jargon,
eh? - then trying to condition teh complainant not to complain by means of a
whole heap of pretentious, patronising and twee coillons!


Must be one of these damned Freemason BOAZos!!

/\
/ \
/ I \
/_____\

Yes folks! It's the All Seeing 'I'
- so watch it!! - invented by a Knight
Templar called Sir Viellance!

Or seeing as it's gas we're talking about, praps The All-Smelling Nose might
be more appropriate!