On Thu, 31 May 2007 09:44:25 -0700, the renowned Jim Thompson
wrote:

On Thu, 31 May 2007 12:33:05 -0500, Spehro Pefhany
wrote:

On Wed, 30 May 2007 18:44:45 -0700, the renowned Jim Thompson
wrote:

Anyone know how to dismantle and clean an hp3970?

I've developed a foggy looking coating on the _inside_ :-(

...Jim Thompson

The manual says:

For instructions on cleaning the underside of the scanner glass, go to
www.hp.com/support, select your country or region, navigate to the
support page for your scanner, then click the link to view information
about cleaning the underside of the glass.

So they at least promise to supply the information, and a support
request might be honored.

Here's info from a different HP scanner:
----------
If the 6200C is like the 6100C, which is mechanically similar
to my 4C ...
0. Disconnect power. Take anti-static precautions.
1. Remove the auto-feed assembly.
This should expose the rear Torx screwheads.
2. Remove the metal covers over the 2 front Torx screw heads.
3. Remove the screws and lift off the upper case w/glass.
4. Clean and replace.

Search the net for further platen glass cleaning advice.
--
Regards, Bob Niland private.php?do=newpm&u=
-----------


Best regards,
Spehro Pefhany

All I find on the absolutely worthless hp site is instructions to
disconnect power before wiping the outer surface of the glass ;-)

...Jim Thompson

Not surprising. They might still have some decent support people at HP
though unless they have laid them off and sent all the work to
Bangalore. Maybe they're afraid you'll cut yourself on the glass and
sue them.


Best regards,
Spehro Pefhany
--
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