On Jul 31, 8:27 am, Trevor Jones wrote:
Louis Ohland wrote:
If I knew exactly what I was looking for, this would work. I find it
much less confusing if I can see the item while choosing.

In what way do you mean? You don't know what exactly you are looking for?

The setup works pretty well for keeping our shop stocked.
Need drills, search drill. Peruse list. Modify search to include size
and material. Click. Add.

Need 1/2" endmills? Search it. Add it to the list. It does help to
keep the site open on two pages.

You quickly learn the "language" of the site, and how to find what you
need, I have learned.

For just browsing and cruising through, the paper catalog still beats
any web page setup I have ever found.

It's not a perfect system, but it works OK, and it's about the best
available to me here in Canada, without having to deal with cross border
issues and brokerage fee's. The quality of the goods on offer is a step
up from Enco, in many cases, as well.

Just another thing to learn.

Cheers
Trevor Jones

Having used both it TOTALLY agree with Trevor and having had a PROLEM
with a KBC product and seen how they deal with customer service Issues
(they sent me a rusty russian level) the only way i could be made to
"use-enco" again is when they have the AXA sized lathe toolposts on
for $100 with 5-6 holders. (1/3rd the price of any i've seen imported
to canada)

I always prefer paper catalogs to "shopping carts"
when i call the order desk they are NOT machinists but they have a
good lookup nonetheless and those on the receiving end SEEM to know at
least a bit about tools. For a place that COULD have been turned into
a pure call centre dealing with a person with even a basic
understanding of the tools and products they sell is a very good thing

but tey have a very good selection of tools they are prompt and they
deal with "issues" very well

the only think i waish is that they had a few more "flags" If i cant
buy Canadian or American i'd LIKE to buy tools for the G7 if possible
before i buy a chinese tool. I am the type o person who WILL pay a
premium for "made in canada" but admittedly there IS a limit, i wont
pay double for the same thing to the same fit and finish