Goldlexus wrote:
Last night we noticed the Ice-cream from the freezer was soft. ...
...The Freezer door is getting pushed open when
the refrigerator side gets closed. So we push the freezer door closed but it doesn't seem
take much effort to
open when we go to open it again. I think the freezer itself is running
fine. It is cold in there.
We have it set to the highest setting (9)(turned it up last night from
7) and pushed the door
closed last night before going to bed to see it the ice-cream, bread and
oj would freeze back
up. They were still soft this morning Will a bad gasket cause the
thawing of these items? Even
after pushing the door closed? What are some things we could do to
'test' it to make sure it
is a gasket problem?
If the gasket is bad would we feel cool air coming out from around the
door? Cause we don't.
The refrigerator is only 5 years old. We are hoping it is just a gasket
and not failing freezer.

Sounds like a door adjustment/alignment problem first. I would assume
these are magnetic gaskets on a freezer as recent as that I don't think
there were anything else still in use.

If the door is closed, to test if the gasket is sealing, take a piece of
paper about and inch or two wide and try to slide it between the gasket
and the face of the freezer/fridge. It you can, the gasket isn't
sealing. Then you can investigate the "why". May be the hinges had
worn letting the door sag or similar. Maybe there's something in the
way keeping it from closing entirely. Could be ice built up or similar.

Are you sure you the setting went colder, not warmer? Some are easy to
misread?

If not, you may have a seal problem, but unless it is really bad, would
expect it means you have other problem(s) as well.

Have you pulled it and cleaned coils, swept underneath, made sure
defrost cycle isn't running continuously, etc., etc., ...?

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