On Jul 12, 1:37 pm, "William R. Walsh"
m wrote:
Hi!

What Windows XP service pack are you running? If these are USB 2.0 ports,
you will need SP1 or later.

When you have installed the service pack, delete the unknown device from the
Device Manager. Then force it to look for new hardware. If the ports are USB
2.0 ports, they will be recognized.

William

Running XP Pro SP2. I've deleted them from the device manager and
forced it to scan for new hardware, but it still only returns them as
an unknown device.

IBM 4690 OS V4 and various versions of UNIX (SCO, Caldera) see these
ports just fine. However, this particular machine will be running
Windows XP (blech), which for some odd reason can't see them.

I even updated the BIOS in an attempt to get it going, with no luck.