On 2007-07-06 23:46:34 +0100, "ARWadsworth"
said:


"Andy Hall" wrote in message ...


The only issue for the trade counters is that they do not have planning
permission to operate as retail outlets. It does not mean that from a
business perspective they won't sell to anybody.

Cheers for that info. I suppose that answers the question I asked at
Newey and Eyres last week that the staff could not answer.
I asked them why a notice had been put up saying "Trade Customers Only"
and their reply was "because head office told us to, mind you we still
sell to the public". And yes, non account sales need a name address or
they won't serve you.

Adam

So you run off a sheet of headed paper on the inkjet printer......

The simple solution is to open a cash account. OK, so big deal,
they have an address. Frankly, they are so inept at marketing it
doesn't matter anyway.

The only other aspect is that if you buy as a trade customer you don't
get consumer protection. However, I have never had any squeaks
from a trade counter about that - they replace and don't even ask.

As for RS, their customer service is always exemplary as far as I have
found. Not long ago, they screwed up on a shipment including a £7
relay - sent the wrong one. The right one appeared in a taxi sent
from the Heathrow trade counter on a Saturday morning. No charge of
course.