On 2007-06-30 19:17:18 +0100, "Doctor Drivel" said:


"Andy Hall" wrote in message ...
On 2007-06-30 13:12:15 +0100, "Doctor Drivel" said:


"Andy Hall" wrote in message ...
On 2007-06-30 11:19:22 +0100, "Doctor Drivel" said:

Wickes have a three ranges: DIY (1 yr guarantee), semi-pro (3 yr) and full
pro (5 yr). Then the Hitchai range at 1 year. I know of no other pro tool
with a 5 yr guarantee.

That's because the manufacturers of professional tools don't need to
give a 5 year guarantee in order to sell them, rather suggesting that
these are wannabee products aspiring to a market.

Kress of Germany is not a wannabee product.

In the UK market that is exactly what it is.

Once again..."Kress of Germany is not a wannabee product."

Where can I buy them in the UK with a Kress label?




If a maker has faith in their product then they will stand by long
guarantees. Look at 5 yr guarantees in some auto makers now. No low
quality car maker gives 5 year guarantees.

In this case the warranty is from Wickes anyway because it is their
private label brand.

RE-badged using quality products and they stand by the products.

No, Wickes (allegedly) stands by the products.



They have a junk end product, a low mid range with three year warranty
and an upper mid range with 5 years.

Yep. They cover the market. Take your choice.

Wickes cover the market for them in the UK. I am sure that Kress
would have prefered to use Wickes as a reseller and establish the Kress
brand. However, it seems that not only were Wickes able to have a
private label situation but may well also have excluded Kress from
selling with their own brand. This rather suggests a weak commercial
position.



It is amazing that someone defends companies offering poor guarantee
service of 1 year.

The guarantee is somewhat irrelevant as we already established.