"Doug Miller" wrote in message
t...

You don't seem to understand that other persons' experiences are similarly
irrelevant. The only thing that matters is the terms of *your* contract.

Wrong. If there is a history of this company in particular or the industry
in general adjusting these claims if someone bitches enough (as companies
will often do in consumer relations), and I learn this from several others
who've had the same experience and had them do so, that is knowledge I can
use to my advantage. ONCE AGAIN, that is what I was asking for, NOT amateur
lessons in contract law.