In article .com,
kris3432 wrote:

The problem that I am having with my realtor is that I have been told
that I can't contact the builder directly, but have to go through her
with any problems. The problem with that is that when I have a
problem and tell her about it, she acts like it isn't a big deal. Then
I have someone contacting the builder who doesn't seem to agree that
there is a problem. I would prefer to deal directly with the builder.
I feel like the realtor shouldn't have to go to the builder with every
little problem, that I should be able to discuss things with him. Oh,
and we do have a signed contract with her... she is a buyer's agent.

Kris, I feel your pain, and sorry that your first home buying experience
hasn't been golden.

According to Bruce Williams (and I believe him): Unfortunately, there is
no such thing as a "buyer's agent." Realtors - all of them - are paid by
and work for the seller. Lawyers hired by the buyer work for the buyer.
Nobody else gives a rat's ass about the buyer's well being. You don't
want to get screwed when you buy a house, you pay for a lawyer to
protect your interests. Always, absolutely, unconditionally, no hemming
and hawing around. Not many people do it, and that's why so many people
get burned.