I have bad disconnects and drops with my adsl connection. The phone
company says I'm in the top 10 regarding this problem. I asked if the
fee I pay every month for wiring maintenance cover redoing the in-home
wiring (as they already replaced bad wiring outside the home).

This is what they said:

The internal wire maintenance will take care of fixing any internal
problems with your wiring, but it generally does not cover running new
cable unless there was physical damage or something to that effect.
Wade told me that it was quite a hornets nest in your basement. If
you
find someone to re-wire your home to the ingress it's pretty likely
our
in-home wiring maintenance plan will cover re-tying that to the drop.
Our normal charge is $30/hour, I believe.

Unfortunately I do not know the lingo. What is the ingress and what is
the drop? Are they saying they don't do in-home wiring and that I
need to do it myself or hire another? I really just want to know what
those two words are referring to.