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OT Unusual Broadband Problem
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The Natural Philosopher
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OT Unusual Broadband Problem
Neil Williams wrote:
On 25 Mar 2007 07:20:12 -0700,
wrote:
For about a week now they have been unable to use the connection
except when they are using the phone for a voice call.
snip
Anyone seen this before and know what the problem is?
Actually, yes. In the occasion I saw it it was a line fault - but it
was difficult convincing BT of this.
I have heard of the same thing happening due to a faulty filter,
though, so given that they only cost a couple of quid it might well be
worth trying that first.
Neil
Remember that an on-hook telephone is IIRC a shorted phone. More or
less. The point of the filter is not not make it shorted with respect to
high frequencies.. if taking a phone off stats the broadband, the filter
is not in the right place or not doing its job.
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