On 25 Mar 2007 07:20:12 -0700, wrote:

For about a week now they have been unable to use the connection
except when they are using the phone for a voice call.

snip

Anyone seen this before and know what the problem is?

Actually, yes. In the occasion I saw it it was a line fault - but it
was difficult convincing BT of this.

I have heard of the same thing happening due to a faulty filter,
though, so given that they only cost a couple of quid it might well be
worth trying that first.

Neil

--
Neil Williams
Put my first name before the at to reply.