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OT Unusual Broadband Problem
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Steve Walker
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Posts: 517
OT Unusual Broadband Problem
On 25 Mar 2007 07:20:12 -0700,
wrote:
Well, one i've not heard of before anyways.....
Friends in the next village (Broadbridge heath, West Sussex) have a
Dell PC conncted to orange broadband via the USB ADSL modem supplied
by Orange.
For about a week now they have been unable to use the connection
except when they are using the phone for a voice call.
They have tried :
Plugging the modem directly into the master socket (well, via a
filter) with all other exts unplugged.
Trying 3 different micofilters.
Spendijng ages on the phone to Orange Broadband at some extortionate
cost checking and re-checking settings.
Getting BT to check the line (supposedly ok).
Anyone seen this before and know what the problem is?
Get them to re-check that every other extension really was unplugged, as
the broadband only working when on a voicecall was exactly the symptom my
sister-in-law had when she'd missed an extension in the kitchen.
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