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Steve Walker Steve Walker is offline
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Default OT Unusual Broadband Problem

On 25 Mar 2007 07:20:12 -0700, wrote:

Well, one i've not heard of before anyways.....

Friends in the next village (Broadbridge heath, West Sussex) have a
Dell PC conncted to orange broadband via the USB ADSL modem supplied
by Orange.

For about a week now they have been unable to use the connection
except when they are using the phone for a voice call.

They have tried :

Plugging the modem directly into the master socket (well, via a
filter) with all other exts unplugged.

Trying 3 different micofilters.

Spendijng ages on the phone to Orange Broadband at some extortionate
cost checking and re-checking settings.

Getting BT to check the line (supposedly ok).

Anyone seen this before and know what the problem is?


Get them to re-check that every other extension really was unplugged, as
the broadband only working when on a voicecall was exactly the symptom my
sister-in-law had when she'd missed an extension in the kitchen.