"Rod" wrote in message
...
Guy King wrote:
Took nearly six months for them to fix an crackly line when I
had
dial-up. It was so bad it made data traffic largely unsuable for
days on
end.

Must be coming up four years since our NTL phone line died. Never
got an
answer when we tried to report it and we never used it anyway....

--
Rod


You must live in the wrong area.

When I complained of intermittent picture freezing they came within 24
hours, changed the box, and when that didn't cure it came back within
2 days and replaced the feed cable from the local distribution box to
my house.

The fact that they replaced like with like (the first time) because
they hadn't been told it needed thicker cable didn't come into it. Nor
did the fact that the signal was then too high and the tech had to fit
an attenuator!!


--
Woody

harrogate3 at ntlworld dot com