DIYbanter - View Single Post - Sears/K-Mart Craftsman ratchetwrench "knucklebleeders"

dpb

wrote:
I never used to worry about Craftsman tools. My brother was tightening
a bolt the other day, and the Craftsman wrench ratchet stripped its
internal parts, landing his knuckles on a hard surface, causing
bleeding and lots of pain. He took it in to Sears to trade it in, and
the gal at the tool counter said that the knucklebleed ratchet was a
common occurance since shortly after K-Mart took over Sears.-Jitney

"Sears Holdings Corporation, the publicly traded (NASDAQ: SHLD) parent
of Kmart and Sears, Roebuck and Co., ..."

"The merger of Kmart and Sears as Sears Holdings Corporation closed on
March 24, 2005, following affirmative shareholder votes of both
companies. The company's corporate headquarters is in Hoffman
Estates, Illinois. Kmart maintains a headquarters office in Troy,
Michigan. Sears Holdings operates Sears and Kmart stores, and began
opening a combined format named Sears Essentials during the second
quarter of 2005. The company continues to market products under brands
held by both companies."

The gal is sorta' backwards in her understanding, apparently.

How old was the ratchet handle and what level of use/abuse had it had?
Ratchets _do_ wear from use and such a failure isn't unheard of from
any brand.

And, I was always taught to be thinking ahead about where your knuckles
would be "just in case" -- your brother probably (and hopefully) will
be from now on. It's always far better to try to pull as oppose to
push as well if at all possible--prevents or at least minimizes that
particular form of injury even in case of a failure or a slip.