Peter Crosland wrote:
What you describe is not heavy use. My suggestion would be a polite letter
to Screwfix stating your case and asking for a repair/replacement. Let us
know what you do and how you get on.

Due to the high-spend I've had with Screwfix since buying our
current property, they've upgraded my account to a VIP account.
Since this happened, things have changed somewhat. They are
accomodating to the point of silliness, and routinely replace
items/resend orders without question. They were always good
before, but the account upgrade made them even better.

I recently posted about the little table saw which I burnt out -
again, not my fault, honest, it just had a poor motor. They
refunded it no questions asked.

I don't think I'll have too much trouble getting a repair if I
ask for it, I just wanted to get consensus on whether I was
being reasonable.

Will post followups.

Thanks for your thoughts.

--
Grunff