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Charley Charley is offline
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Posts: 195
Default Venting about trucks, trailers, and custmer service

Last year my youngest son needed to move from LA back home. We decided that
a trailer was the best way to haul what he wanted to bring. When he got
prices from U-Haul they wanted 2/3 as much to rent a trailer for the trip as
we could buy a new one for. Since I had been considering buying a trailer
anyway, I ended up charging it to my credit card by phone and he pulled it
home. Registering it here raised some eyebrows. They had to ask why I bought
a trailer in California when I wanted it registered here only 4 days after I
bought it. A long explanation later it got registered.

--
Charley


"resrfglc" wrote in message
news:q8Yfh.8115$495.5817@trnddc06...
For what it is worth, I used Penske to rent a 16' truck and tow dolly.

They
didn't have a tow dolly and gave me the trailer at the same price. I did

it
online - then did not "go through with it." They called me to offer help

and
discounts. I went with them and had no complaints and enjoyed the

discounts.
(One way 800 miles four days)
"Kevin Craig" wrote in message
...
In article .com,
brianlanning wrote:

And mentions quickly under his breath that he can't go
back and change the total now.


As to the U-Haul software, let me add my own example.

I needed a tow dolly, to move a Plymouth Voyager minivan from one spot
to another. My tow vehicle was my semi-old iron, '82 GMC half ton
pickup.

I tried making a reservation online. I was told that my truck was too
small to pull a minivan. Curious, I kept playing with the combinations
of tow vehicle and towed vehicle, just to see what was acceptable.

I didn't make the reservation online. Instead, I walked into my
neighborhood U-Haul dealer. Forewarned with knowledge, I told them the
one thing I knew would pass the computer system: I was using a 3/4 ton
pickup to pull a Geo Metro. With proper caution, we made the 80 mile
trip easily and safely.

On the other hand, there is such a thing as "too little vehicle". My
late next door neighbor once repossessed his co-signed truck from his
wayward son. He borrowed a 16' flatbed from the fellow across the
street, loaded the truck, and towed it home. He said he had a bit of a
scare when he came to a stop sign, and skidded right through the
intersection.

Lessee... 1971 long/wide Chevy truck, on a 16' trailer without trailer
brakes, being towed by a Toyota Corrolla.

Yeah. I can see the problem with braking. LOL

Kevin