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clifto

wrote:
About 15 years ago I took a Phillips Craftsman back to Sears and got
into a shouting match with the clerk as he didn't think the chewed up
tip was bad enough to warrant exchange.

Their guarantee says specifically they'll exchange any Craftsman hand tool
if it fails to give complete satisfaction. If a grunt ever denies me an
exchange of a tool, I plan to point that out to his boss.

--
"A man's country is not a certain area of land, of mountains, rivers, and
woods, but it is a principle; and patriotism is loyalty to that principle."
-- George William Curtis