Frank Erskine wrote:
On 3 Nov 2006 12:36:06 -0800, "heavytull"
wrote:


Frank Erskine wrote:
On 3 Nov 2006 12:03:58 -0800, "heavytull"
wrote:

I have bought a brand new pair of shoes from caterpillar, but one of
the shoes has been badly made. The upper leather side has been badly
sewn to the sole at a part, so after some time the seams started to
leave the sole at that part so as there is a growing hole between the
upper leather side and the sole of the shoe. What I would like to do
now is to stick it back by means of the appropriate glue type. But I
don't know anything about glues and shoe mending. If someone knows the
name I could buy it in a specific shop for glues around.

You'd be better off taking them back to the shop and getting a
replacement or a refund, together with a bit of compensation.

no i can't do that coz, i'm not living next to that shop anymore.

The point is that if you "repair" them yourself, Caterpillar will
carry on selling duff gear quite happily. You buy shoes to wear, not
to mend.

How was one of your shoes allowed to leave the factory badly finished?
Because it's probably happened before and nobody complained.

If you're going to start mending new stuff, you might as well have
made the shoes yourself from scratch. It would be a lot cheaper - but
then you wouldn't have the necessary logo on them!

so true

Once again, this seems to be the classic British trait of paying
top-whack prices and being the least prepared to complain about shoddy
goods/service.

--
Frank Erskine