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In article ,
says...
On Thu, 22 Jan 2004 17:44:34 -0600, Rick Chamberlain
wrote:

The flip side of this is that many manufacturers actually pay a higher
reimbursement for those items serviced at a dealer when the item was not
purchased there. Not sure if this applies to Husky, but it sure does
for Toro

Bull****.
Toro _Authorized_ dealers can turn warranty work away on items they
did not sell, and because they tend to be mom-n-pop hardware stores,
they do.
Toro _Master Service_ dealers cannot turn work away because they are
primarily power equipment dealers and have enough employees to handle
the service work.

In either case, Toro does not pay a higher labor or parts rate.

-Carl (who works for a Toro distributor)

Good for you Carl. So tell that to my Toro dealer who told me point
blank that he does get a higher rate for those items he doesn't sell.
Perhaps he's a master service dealer?
--
Regards,

Rick

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