In article , Carl Byrns says...

Equipment dealers are independent businesses and they don't profit
from warranty work- warranty repair is a neccessary evil.

Unfortunately this is true, even if you *do* buy
your stuff from a local dealer. They still hate doing
the warranty repair because it is $$$ out of their
pocket.

I've seen cases, locally, where the standard approach
to warranty repair is the "sunshine treatment" which
means the item or vehicle is simply left out in the
sunshine with the hopes that the magic solar rays
will fix it.

This goes on until the customer gets fed up and goes
elsewhere. Because of this practice you now see
lemon laws, they do that three times and they just
bought back your car.

This flip side is why I'm not shedding too many tears
for a dealer who is contractually required to do
a warranty repair, gets stuck with this sort of thing.
Consider: if the dealer's price were more in line with
the internet price, the entire thing could be avoided...

Jim

==================================================
please reply to:
JRR(zero) at yktvmv (dot) vnet (dot) ibm (dot) com
==================================================