Some of the responses you have received are not corrent depending on
the utility where you live and I am not familiar with Maryland. Some
utilities go right to the meter socket and others only go to the point
of attachment (insulator by weather head). You should hire a licensed
electrician and he would disconect at weather head under live
conditions, repair the entrance and make connectiions to restore power.
Need to be sure he pulls a permit and notifies local wire inspector
and the inspector notifies the power company. Power company will come
out and replace electricians temp connections and use their own as they
liable for connections from their wire to yours. This is very important
because many times the electrician uses temp connections and never
takes permit and after a while connections break down and customer
could have serious problem. Best thing you can do is get a qualified
licensed electrician that knows and follows proper proceedure for you
power company. If that neutral his only hanging be a few strands you
should have it taken care of asap because if that breaks you could have
serious problems.
John E. wrote:
The weatherhead was yanked off the service entrance conduit extending from
the roof by a fallen branch. The ground / neutral conductor of the power drop
broke a few strands, and the strain relief / insulator for the ground /
neutral cable is broken.

I'm going to do this myself. I called the power company to ask about how the
disconnect/reconnect happens during the repair. The guy tried to answer my
question but ultimately didn't.

I want to replace the broken items and the conductors that go to the load
panel. I want to keep the load panel, old as it is, and all other salvageable
components because in the spring the house is going to be bulldozed to make
way for a new home, and it's not worth it to replace it.

The power guy said that power isn't turned off, per se, but that it is
disconnected from the old conductors and connected to the new ones by the
power company crew. I said that I didn't understand how this could be the
case if I want to replace the conductors in the conduit, but we couldn't seem
to get to where he understood what I was asking.

How is power disconnect / reconnect handled if one is replacing the
conductors, and not installing a new load panel / conduit, etc. From my phone
call experience, it seems like the power company hardly comes across a repair
question such as this.

This is in Maryland.

Thanks,
--
John English