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John Hudak John Hudak is offline
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Default Onkyo DR-C500 "Disk Err" - Whats the fix?

Hi:
This 5.1 receiver/dvd/cd (5 disk changer) player has developed a
problem: displaying 'Disk Err' when changing to play a DVD or CD. Seems
to be more temperamental with DVDs (happening about 80% of the time) and
with CDs (about 20% of the time). Receiver is about 3 yrs old, and it
occasionally did this when new, now it happens a lot.
Can anyone relate with the fix is? or some things to check out? This
appears to be a chronic problem with units of this type - Are there any
'official' ONKYO fixes?
The laser diode and subsequent processing channels look OK - seems like
its an alignment problem when the disk is lifted onto the spindle...
Any help is greatly appreciated.
Thanks
John