Hi everyone

I recently employed a local plumber to install a shower enclosure using
materials that I supplied i.e. quad enclosure, shower tray and wetwall
panelling. The shower looks great.....but the enclosure leaks.

To be fair to the plumbers they have returned several times to
re-silicone the joints but everything so far has failed. Trouble is
they are now obviously fed up and have decided to go AWOL. They
promised to come out on Wednesday but they didn't show - not the first
time they have done this. The buggers are now ignoring my phonecalls.

Unfortunately I paid them after it was installed (in cash of course) -
now that they have their money they seem to have given up on customer
service. They have complained that I got the stuff in "from the
internet" - but I had everything in advance of the work starting so that
they could check it all through as requested. Of course, they didn't
bother. My position is that they had the opportunity to check the
materials before they started - if they didn't like them they could have
turned the job down.

The leak appears to be coming from between the shower enclosure and the
top of the tray. More worryingly it now seems to be leaking somewhere
at the back because I have started to see some water coming from under
the tray. Obviously I need to get this sorted before more problems set
in...

Any advice on how I can take this further? Is it worth pursuing this or
should I just bite the bullet and pay for another plumber or tackle this
myself. Now that all the pipework is in place I am confident enough to
tackle dismantling the enclosure and re-siliconing everything as it is
reassembled. It is more the principle - I paid someone to do the job
and I would expect not to have to clear the mess up after them.

I seem to remember a website that has a database of tradesmen and
customer comments - does anyone have any links??

Thanks for the advice

M