Steve B wrote:


"grappletech" wrote

I left her a penny tip and called the
manager about her. Buttholes don't deserve to be rewarded with tips.

Whenever I get bad service, bad food, or just bad anything, I NEVER EVER
leave without a face to face with the manager to let them know. In many
cases, it is not the restaurant's doing, and they appreciate the heads up.

We had two OBNOXIOUS children in a booth near us at a Mexican restaurant
one
night. Screaming and running around. I have been going to this
restaurant
chain for decades. When I complained to the manager, she said, "This IS a
family restaurant." I did the meanest nastiest thing I could. I told her
that she would get no more of my business, that I would bring no more
family or guests to the restaurant, and would not suggest it when asked
for a good Mexican restaurant.

Her attitude was, whatever.

You mean that you didn't arrange for your teamster buddies to lose their
next order of tacos?

As for her attitude, I suspect based on the general attitude that you have
expressed here that what she was thinking and didn't say was "Thank God I'm
not going to have to put up with _this_ jerk anymore".

Usually they appreciate being told about a crappy server or cook. AND I
will also go to the trouble of turning in a good report on an
exceptionally good performance.

But I always do it face to face. One time I got a $100 gift certificate
at a really good restaurant for reporting something I didn't like.

Steve

--
--John
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(was jclarke at eye bee em dot net)