"Ed Walsh" edwalsh@dev_null wrote in
:

BTW - I have sent at least 4 complaints about poor service to HD
corporate. I got back a form letter about how sorry they were and 4
gift cards in varying amounts up to $20. Don't know what ****ed me
off more, the measly attempt of appeasement with the gift cards or the
form letters.

The solution, as someone already said, if for lots of people to send
them complaint letters (emails)

The solution is to buy from somebody else. Anybody else, but preferably
someone local, who knows your name when you come in. Even if you're 'just
a homeowner'.

Patriarch